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Contact SML Group:
My Client Ratings:
What Our Clients Say:
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“I interviewed 4 agents prior to selecting Shannon. Not only did she seem to have a better understanding of my needs, but she also lived in the neighborhood, and so was very familiar with it. I wish I had the words to tell you how pleased I was. Shannon sold my house so quickly it made my head spin! It's been a couple of weeks now since settlement, and I still can't believe it! She also got well over list price for it, and negotiated other things that were important to me. When I started this house selling process I expected it to take 6 months. Shannon sold my house in about 5 days, with 5 offers to choose from. She also gave me good advice along the way. Though on occasion we disagreed, (and I know this would have been the case with any agent,)she managed to work through that. She was a staunch and reliable advocate. I'm very pleased with her services. The Keller Williams staff, and that of Assurance TItle were also great to work with. Especially LaTarsha Riddick and Kelly Mooney. There are some whose full names I don't remember, including Paul who handled settlement. But they were all lovely people.”
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“Shannon was providing guidance and helpful information to us long before she knew she would get this business. We had a long process in deciding to move forward. Once we submitted the contract Shannon was very attentive to all details and communicated everything in a very timely fashion. She is extremely knowledgeable about the Stoney Beach Community and surrounding areas. Would definitely use Shannon’s services again and would happily refer her to others.”
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“Shannon worked her magic and assisted us the whole way”
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“Shannon was great to work with!”
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“Shannon helped us with contract after contract. She was quick with turn around for paperwork and quick to answer any questions we had - and we had a lot of questions. We used Shannon based off of a friend’s recommendation and have recommended Shannon to multiple other friend’s of ours.”
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“Thanks to shannon and her team, I sold my house in less than a week and was able to attend my closing remotely. They even took care of repairs needed that were listed during the inspection. It can be stressful selling a home and moving, but they took over all the details for me - it couldn’t have been easier! Shannon is honestly the best at what she does!!”
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“Shannon was ultra supportive every step of the way. She suggested improvements to make before putting the house on the market. She was especially helpful in helping us set the asking price and modifying it as needed. We had a LOT of people go through our house and we found the right fit thanks to Shannon. Of special note, we live in Indianapolis and the house we sold was in Laurel, MD so everything had to be handled remotely. Shannon made the remote thing work perfectly. It was as if we weren't hundreds of miles away.”
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“Shannon and her team are professional, knowledgable and very responsive.”
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“We appreciated Shannon's professionalism and the fact she was upfront and honest in her assessment of our mother's property and it's value. Shannon was always helpful and available even with the difference in time zones. We would highly recommend Shannon to anyone looking for an agent. She is knowledgeable, courteous, friendly yet straight forward and will help you through the often stressful process of buying/selling/rental of your property. Thank you!”
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“Shannon is an amazing agent! She is extremely knowledgable and infinitely patient. We had very specific needs and a tight time frame that all seemed impossible but Shannon worked with us and made it happen. Shannon is a great agent for first time home buyers. She helped us navigate the whole process and her staff was always happy to assist us as well. She was always willing to accommodate our busy schedule, setting aside several Saturday afternoons to show homes to us. Even after the purchase of our home Shannon has continued to assist us with setting up our home warranty and has helped us get settled in. She truly cares about her clients needs. We cannot say enough about how great our experience was with her and her office. We will be contacting Shannon Miller-Lutz for our future needs and recommending her to everyone we know! She's the best!”
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“Thanks for your attention to detail Shannon and your willingness to work with what was most important to us!!”
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“Shannon and her team were on top of everything throughout the process. I especially liked using the relocation conceirge company and having ADT and Comcast check in with us. It made the move much easier.”
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“I credit getting our dream home to the work that Shannon and her team. She was knowledgeable, helpful, and reassuring throughout to whole process. I feel lucky that we got the recommendation from a good friend and would not hesitate to pass that recommendation along to anyone who was seeking help buying or selling a home. Shannon gave helpful advice which we believe helped us get the contract in a multiple offer situation. She was with us each step of the way to answer questions and help with the process. Her assistance and guidance was invaluble.”
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“Shannon loves her job! That is the only way to explain the level of professionalism, dedication, patience, comfort, knowledge and ultimately results that she provides her clients. She made me feel important. She made me feel that finding the right home was very high on her priority list. She seemed to be available at all times and never hesitated to respond to me with the answers to my questions no matter how simple or complex they were. It has been a long , sometimes disheartening journey for me. Shannon has been there the entire way providing knowledge and encouragement. I am so grateful for all that she has done to help me reach my goal. My appreciation is immeasurable. I would wholeheartedly recommend her to any and everyone looking to buy or sell a home.”
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“Shannon is on the leading edge of real estate in our area and on point with everything she does - she and her team are easy to work with! She was proactive in planning and responsive to our questions and needs throughout the process. It is great to work with Shannon and her team - they made it easy for us!”
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“I was referred to Shannon Miller Lutz by a friend of a friend at a party. After they heard me complaining about an agent I had reached out to to see a house. I was getting no response from this other agent (hard to believe when a customer is coming straight to you about a house they already have in mind), so my friends gave my number to Shannon. She called me that day and said she could take me to see the place asap. She is prompt and doesn't miss the details, which is very much appreciated. She listens to what you actually want so you're not wasting time looking at places that don't meet your needs. She provides transparent feedback on places that she has seen before as well, and works with other agents to see what their insights are. Super helpful and positive. No one compares to Shannon!”
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“Shannon Miller-Lutz made the process of selling my home so easy. She was always willing to answer any questions or concerns I had, including nights and weekends. There is no other agent I would recommend to family members, friends and business associates. Shannon is extremely knowledgeable, professional and understands that selling your home can be very stressful. She made the process as simple as possible.”
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“Shannon was essential in helping us with our home buying process. She oversaw that everything went smoothly, and that all details were attended to. She was able to connect us with other professionals, and everyone worked together to ensure our home buying process was successful. I would absolutely recommend Shannon and her team to others who are thinking of purchasing a new home.”
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“Looking for a house is challenging but Shannon and her team makes things possible to be uncomplicated for us to find a place called home. It was a great pleasure to work with her team! We definitely recommend her!”
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“Shannon was very fun to work with. From the moment i met her, she treated me and my family like we were her own. The process was fun and smooth. I felt confident and safe when it came to show us houses because i knew that if there was any detail that i didnt saw, she had already.... Shannon, from the bottom of my heart, i thank you for your help, your patience and understanding. Just seeing my daughter's smile when she runs around the big back yard is something that i will forever be gratefull for. The minute they recommended her to me i knew i was in good hands and never hesitate to work with her. She understood our needs in every way posible and we found something that met all that. Thanks once again Shannon, and the SML group.”
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“I am a mortgage loan officer assistant and asked one of the loan officers who deals extensively with realtors in central Maryland for recommendations. Shannon Miller-Lutz was at the top of her list and she should be at the top of your list, too. Shannon was great throughout the entire home-buying process from our first contact all the way through post-closing support. She is very friendly and personable and was a pleasure to work with. She was very helpful when showing my wife and me properties and pointing out both pros and cons for us to consider and was helped us better consider the features we both wanted and needed. Her staff was also very attentive and kept us informed of everything. Shannon is experienced, professional, and very friendly. We greatly enjoyed working with her and I think you will too.”
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“When we were looking for a realtor, Shannon Miller-Lutz came very highly recommended to us. We couldn't be happier that we chose the SML group to help us find our home! Shannon and her team are friendly, knowledgeable, professional, and personable. They took the time to understand our needs and to help us find the perfect home. They were great about providing updates and we never had any trouble reaching them when we had questions or concerns. Shannon and her team were wonderful every step of the way and we would definitely recommend the SML group to anyone.”
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“Shannon Miller-Lutz and her team were very understanding and patient with my fiancee and I, this being our first home. We didn't know too much about buying a house and she really helped ease us into the process and made it all very easy for us. We couldn't be happier with the service Shannon and her team provided us with.”
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“Shannon is extremely patient, detail oriented, and honest. Choosing SML Group means that you can take the time you need to make your decision, and you can feel completely secure that your deal will be handled with integrity and professionalism.”
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“Shannon dealt primarily with my sister, with whom she already had a relationship, but ensured that my brother and I were kept in the loop. When I found I needed to find an apartment in a hurry, she connected me to a colleague who satisfied my needs perfectly.”
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“We only looked at one house so the process was very easy for me. Had a team to help me through the whole process and regular check ins.”
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“Immediately upon meeting us, Shannon Miller-Lutz was in sync with our needs and knew exactly how to get us what we wanted. She and her team made the complicated process of buying and selling homes flow seamlessly from beginning to end. Her knowledge of the area and the market made everything easy. I would recommend Shannon to everyone!”
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“Shannon was absolutely outstanding in all aspects of this sale. I have done other real estate transactions but this process topped any other. I will use Shannon for my upcoming real estate dealings.”
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“Since day one, I knew Shannon would be a perfect fit. She took the time to sit down with me to understand my needs and wants in a house. I have attempted to work with others, however no one took the time to just simply understand my wish list. Shannon’s attention to detail on the first walk though of many House made me feel as if there was no hiding of anything and made more comfortable as a first time home buyer. knowing what I was about to get myself into, if I choose any of the houses we looked at made the house buying process that much more enjoyable. Shannon is also extremely warm and welcoming, made me feel as if we had been friends for years. Her and or her team are quick to get back in touch with you to answer the smallest of questions.”
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“Shannon Miller-Lutz is not only a joy to work with, but she is on top of her stuff! We were searching for our first apartment together, and combining both of our 'must haves' would have overwhelming without Shannon helping us zero in on the best places to check out. Even her guidance for filling out all the paperwork and sharing words of wisdom for the waiting game, was second to none. You can be sure that Shannon will be beside us when we are ready to buy our first house together (in 3-5 years though, because moving is exhausting!).”
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“We're repeat clients and have had great experiences with Shannon Miller-Lutz and her team. They have strong attention to detail and communicate well with all parties throughout the selling and buying processes. Everyone on the SML team is accessible, knowledgable, and offers sound advice every step of the way.”
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“Shannon was recommended by a friend. What I like most about Shannon is her expertise in the field and her honest personal assessments of the property during the house show. With Shannon, it's like going on a home inspection and a house show at the same time.”
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“Shannon Miller-Lutz and her team were such a pleasure to work with; they truly made searching for and buying a home an educational and enjoyable experience for us. As first-time homebuyers, we knew we could trust Shannon and her team to guide and advise us in our decisions. The communication between us and her team was always excellent and any questions we had during the process were answered quickly. Shannon also has a great sense of humor and a personality that we will never forget! Can't recommend her and her team enough!”
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“Shannon sold a house for us that we were having trouble getting any interest in. Shannon worked tirelessly to market our house and got it sold!! Thanks, Shannon!!”
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“This was my second real estate transaction with Shannon, and once again it was a great experience! Shannon is enthusiastic and makes you feel like you're her only client, even when you know she has a dozen other irons in the fire. I had a goal and Shannon helped me meet it, including getting us over the inevitable bumps in the road!”
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“Shannon is a true professional- knowledgble, friendly and on point!”
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“Shannon is very particular even when looking for the house she works on my wish list and very considerate of my budget. She keeps on looking for something that with in my budget but is excellent and fits our needs as a family. She is on time and respond right away through calls or emails.”
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“Shannon Miller-Luntz and her team operate like a well oiled machine. Everyone is so polite and they go above and beyond to make sure you are comfortable with your purchase and informed during every step. I felt comfortable and at ease during a very important and life altering decision in my families life. They are all top notch and I recommend them to everyone I know as soon as I hear they are in the market”
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“Shannon was fantastic -- I couldn't have asked for a better realtor. She put me at ease with the homebuying process and she was patient while I worked out what I really wanted in a home. When I finally found a house that I loved, she helped me to make my offer as strong as possible, and I beat out two other offers that were already on the house.”
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“Shannon was there from day one to settlement/closing and afterwards. She helped me relax when everything seemed overwhelming. EX: Selling & Buying at the same time. My duplex was sold in 5 days. EXCELLENT!”
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“We worked with Shannon and her team to sell our house. So we knew there was nobody better to help us find a new home. Shannon knew how important it was to find the right home for our family. Once we found our home she and her team worked to make sure everything was done right and we had a smooth sale. We would absolutely recommend Shannon to help find your new home. She is knowledgeable about the areas she works, knows the realtors in the area, has a good reputation, personable and just an overall good person. She works hard and makes a point to stay in contact and keep you informed. Shannon makes what can be a very stressful process feel more relaxing.”
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“Shannon Miller-Lutz is not only a wonderful realtor she is a wonderful person and friend. She came to our home evaluated it and gave us honest feedback on what we needed to do and things that we did not need to do. She is a true professional. She knows the market and realtors in the area. She was able to work with our buyers agent and her team. It was a pleasure working withe her. Shannon and her team know how to get a house sold!”
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“I had never met Shannon prior to contacting her via a totally random Facebook post! As a matter of fact, my brother already had another agent lined up! But as soon as I met Shannon, I was mesmerized by her passion, knowledge and competence. I immediately made the decision to hire her and my intuition was absolutely correct as the entire process, which is known to be stressful, was enjoyable and fruitful!”
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“Shannon is professional, driven, and experienced. She and her team made the sale of our house easy.”
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“We had a short amount of time to find our house and Shannon gave me pics that met our criteria so we were able to find a house in one day.”
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“My family and I were in position to purchase our first home. Shannon Miller-Lutz and her staff made each part of the process seamless and addressed all of our concerns. She was very accessible and extremely easy to work with. Lastly, she's efficient to say the least. We started working together in July and we closed the by the end of August!”
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“Shannon has a natural interest in properties. Even in her spare time she likes to look at different properties. Her background also includes working with with/for lenders and her contacts are quite valuable. Shannon and her team are excellent. We had our house sold in less than 2 months. The team was always in contact with me and let me know what was going on. They followed up with everyone that saw the house to provide real feedback. Shannon works hard and really enjoys the connections that she makes with her buyers and sellers. I highly recommend her and her team.”
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“Shannon was incredible and always has been. She goes out of her way for her clients and is fun to be around. Her and her team have made this home buying experience a wonderful event to remember. There is typically a lot of stress with buying a home. The organization that Shannon operates with and her great personality made this event a positive experience and not a stressful one. You truly feel you are her only client and she will move mountains to get what you need and want for your new home. Thank you Shannon for a great experience and allowing us to start our new home off on the right foot!”
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“SML Group is truly the best company to work with!! I was a first time home buyer, and very green to the whole process. SML Group held my hand through the entire process and even took over communicating with my other difficult vendors! I've already told Shannon that she and her team are never allowed to retire!!”
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“I can speak well of Latarsha since she was assigned to me by Shannon Miller-Lutz. She is quick in making follow ups, on time in sending documents to be signed, figure out things to my advantage, and return call promptly. She is very efficient in her work. The other persons I really recommend for you to meet during showing and house inspection is Marie and Andy. Marie value your time and answers questions sincerely. She advise me an alternative ways that ended up in my favor. Andy is very knowledgeable and professional. You will get your moneys worth and gain immeasurable knowledge when you walk with Andy during inspection. He is very detailed and will not rush in inspecting the house. He see the house as if he is the one buying it. You will be surprised with his revelations to your "wanna be future home". By the time the inspection is over, you feel you can also be a home inspector. Shannon Miller-Lutz is combination of all of them. Through my few meetings with her, I can tell she is not after of the money. If she will be with you during open house, she will tell you right away if the property is worth your money. Melissa”
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