About Us

Get to know the SML Group:

Looking to buy or sell a home in Howard County, Baltimore County, Carroll County, Montgomery County, Frederick County, Northern Prince George’s County, Anne Arundel County, Harford County or Baltimore City? We would be honored to help you in this important journey.

As our client you can feel confident that you’re in the hands of hard-working, knowledgeable agents with instincts and negotiating skills that come from years of experience in the real estate and mortgage industries. You can also trust that you’re in the hands of people who hold our relationship in the highest regard. And like any good friend, we tell clients what they need to hear – not always what they want to hear. The first truth we’ll share with you is that buying or selling a home can be stressful. That’s why we are so big on educating clients every step of the way and making the process fun. To us, being a real estate agent means dotting every “I” and crossing every “T,” – sweating all of the details so you have a pleasant and relaxed experience. We feel very blessed to be in a profession that gets us going every morning and will do whatever it takes to find the right home for you.

 

Shannon Miller-Lutz

Shannon Miller-Lutz

Owner/Listing Specialist/Rockstar Realtor

“Shannon is a workhorse and consistently goes above and beyond for her clients. If I had a question she would respond quickly and always take the time to make sure I felt 100% comfortable with every decision. I can’t say enough good things about her.” – Erin L., client

ASP certified – Accredited Staging Professional

Shannon is ASP Certified and pays careful attention to the marketing of your home. Backed by the power and resources of Keller Williams, the nation’s largest real estate company, she use the latest technology, databases, networking tools and social media to put your home in places where buyers and agents are guaranteed to notice it. I also provide professional packaging, photography and staging – details that can enhance your home’s appeal and get you a better offer!

Processor 1993 – 2000, Loan originator 2000 – 2006

Shannon’s experience as a former loan processor and loan originator is a huge benefit for SML Group clients. She brings inside knowledge and insight to the settlement table, guiding you through the mortgage process so there are no surprises at closing time. She believes informed clients are happy and satisfied clients!

Contact Shannon:

(443) 766-1826 | Email Shannon

Nikki Cates

Buyer Specialist On A Mission
(443) 917-1765 | Contact Nikki

Nikki has been dedicated to serving others since before her days as a repair specialist in the US Army. Her caring nature and work ethic seamlessly translate into her role as buyer specialist. Nikki meets with potential buyers, presents suitable homes and assists buyers in making the right decision, writes and negotiates contracts, and attends inspections and closings. Nikki is passionate about serving all homebuyers and sellers in our community because in her words, “helping people is one of the greatest legacy’s one can leave in this world.”

Jaime Gray

Client Care Manager, Overseer of Excellence
(410) 696-4627 | Contact Jaime

In the past, Jamie managed customer accounts and supported internal teams as an implementation project manager. Her task-oriented experience, attention to detail, and positive attitude are why she excels in her role as SML’s client care manager. Jaime’s most important job requirement is ensuring our clients have a wonderful experience buying or selling their home. On a daily basis, she manages all of our behind-the-scenes systems that make our office run smoothly and efficiently including website listings and leads, settlement documentation, client files, and bookkeeping.

LaTarsha Riddick

Team Coordinator, Daily Detail Wrangler
(301) 318-4718 | Contact LaTarsha

Tarsha is a licensed transaction coordinator with 12 years of real estate experience. As our team coordinator, she assists the group with writing and negotiating offers. As a daily point of contact for buyers and sellers, she manages your listing, schedules inspections, negotiates initial offers and repairs, and communicates any updates. Tarsha has a true passion for helping our clients meet their real estate goals and works tirelessly on your behalf - guiding you through every transaction, from contract to closing, and beyond. Have a question for us? You can count on her to respond quickly with the information you need.

W. Kirk Lutz

Marketing Guru, Devoted Husband
(443) 637-1044 | Contact Kirk | Lutz Creative Group, LLC

Kirk is the Lutz in Miller-Lutz and the brains behind the SML brand. He designs and programs all our marketing materials including the SML logo, website, emails, and social media graphics. He also ensures all client listings, brochures, and flyers look professional and showcase their homes in the best light. His philosophy: “happy clients, happy wife”. Kirk was previously Creative Director of Interactive at an advertising agency, where he concepted and designed award-winning work for national and international clients. He currently owns a freelance marketing agency, Lutz Creative Group.