“My family and I were in position to purchase our first home. Shannon Miller-Lutz and her staff made each part of the process seamless and addressed all of our concerns. She was very accessible and extremely easy to work with.

Lastly, she's efficient to say the least. We started working together in July and we closed the by the end of August!”

Joe Bryant, Columbia, MD

“Shannon has a natural interest in properties. Even in her spare time she likes to look at different properties. Her background also includes working with with/for lenders and her contacts are quite valuable.

Shannon and her team are excellent. We had our house sold in less than 2 months. The team was always in contact with me and let me know what was going on. They followed up with everyone that saw the house to provide real feedback. Shannon works hard and really enjoys the connections that she makes with her buyers and sellers. I highly recommend her and her team.”

Sanjiv K.

“Shannon was incredible and always has been. She goes out of her way for her clients and is fun to be around. Her and her team have made this home buying experience a wonderful event to remember. There is typically a lot of stress with buying a home. The organization that Shannon operates with and her great personality made this event a positive experience and not a stressful one. You truly feel you are her only client and she will move mountains to get what you need and want for your new home.

Thank you Shannon for a great experience and allowing us to start our new home off on the right foot!”

Robert and Susan Price

“SML Group is truly the best company to work with!! I was a first time home buyer, and very green to the whole process. SML Group held my hand through the entire process and even took over communicating with my other difficult vendors! I've already told Shannon that she and her team are never allowed to retire!!”

Sandra Boldman, Pasadena, MD

“I can speak well of Latarsha since she was assigned to me by Shannon Miller-Lutz. She is quick in making follow ups, on time in sending documents to be signed, figure out things to my advantage, and return call promptly. She is very efficient in her work. The other persons I really recommend for you to meet during showing and house inspection is Marie and Andy. Marie value your time and answers questions sincerely. She advise me an alternative ways that ended up in my favor. Andy is very knowledgeable and professional. You will get your moneys worth and gain immeasurable knowledge when you walk with Andy during inspection. He is very detailed and will not rush in inspecting the house. He see the house as if he is the one buying it. You will be surprised with his revelations to your "wanna be future home". By the time the inspection is over, you feel you can also be a home inspector. Shannon Miller-Lutz is combination of all of them. Through my few meetings with her, I can tell she is not after of the money. If she will be with you during open house, she will tell you right away if the property is worth your money.

Melissa”

Melissa Valeza - Swan Point

“Shannon was excellent. Personable, professional, persistent, discreet and knowledgeable describe her involvement with me. She took the time to understand my needs and situation and quickly developed a strategy that proved successful. She kept me informed and acquainted me with her staff who were sure to cross my path during the process. These qualities truly made a patontially difficult process go by smoothly.

Thank you SML team.”

Sade, Columbia

“I met Shannon at my job when she came to donate blood at the American red cross. I was her technician/phlebotomist. We introduce each other. During our conversation she mentioned she is a realtor so ask her if she can assist me? She assure me she will. And I have no Doubt she will. Here I am Now because of Shannon and her team I am a proudly to say I am a home owner. My dream to be a home owner become reality because of her
tremendous effert and approaching her customer as her own family. She is fabulous. Thank you Shannon and her team.”

Biruh Gebremariam Linthicum height

“Shannon and her team made buying our first home as stress-free as possible. They were knowledgeable about the area, helped us define our must-haves and nice-to-haves and were easy to communicate with. All our questions (and trust me, there were a lot!) were answered quickly in an easy-to-understand way. I would definitely recommend Shannon and her team to anyone looking to buy or sell a home.”

Melissa, Frederick, MD

“Shannon Miller-Lutz has been referred to us by friends. She is very responsive to your needs and would work around your schedule, very workable and patient. She would assign somebody to show you houses if she is not around and would step in just in case her staff couldn't make it. She is very critical in trying to meet your needs and respond to every problem very quickly.

House buying experience is a roller coaster ride in terms of emotion and Shannon was always there to back us up and lift your spirit along to way to get you back in track.

Her team would work with you round a clock and would make you feel like they put you on top of everyone else. Shannon even waived her administrative fee for a minute problem. That was very professional.

I would highly recommend Shannon Miller-Lutz should I meet someone who is planning to buy a house.

Thank you Shannon and to your team for helping us get our very first house. As you said, don't worry if you lose a house on your offer, you will end up with a better one and YES, we did! Everyday we are so in love with it and Shannon Miller-Luts and her team are now part of our history in the making.

Good luck and more power!”

Sajot Family, Mullikin Dr

“Shannon is a pleasure to work with. She followed up with each potential buyers agent and constantly promoted our property through multiple platforms.
We are impressed with her kindness and professional knowledge of real estate.
Shannon helped my husband and I through a challenging sale and through emotions we didn't realize we're attatched.

We are so grateful to have sold our 26 year old home and that Shannon Miller-Lutz did it for us. She is always there when you need her. Her staff is friendly and let me tell you, they worked hard as a team to get our home to the settlement table.
Shannon and her team are priceless!!

Thank you Shannon and team!”

Kathleen Goff Stoney Beach,MD

“Shannon and her team are the best!!! They had a great game plan for the sale of the property and executed it perfectly, it was a smooth process.”

Rafal from Baltimore

“We purchased 2 houses with the SML group in the last 4 years. They are efficient, knowledgeable, and willing to work within our schedule throughout the entire process. We highly recommend them to anyone looking to purchase or sell a home. Ron and She”

Ron and She, Columbia, MD

“We just purchased our first single-family home and sold our condo with Shannon and her team. Shannon is knowledgeable, understanding, honest, fun and extremely thorough! Shannon's expertise, advice, and guidance throughout the whole buying and selling process were invaluable to us. Without her, I don't know how we would have put our condo under contract in less than a week! Buying and selling was so stressful, but Shannon helped us through it all and reassured us that everything would be fine, and it was. Her energy, attention to detail, and passion are very admirable. I highly recommend Shannon!”

Kate Lau, Stevensville, MD

“They won me over from the 1st conversation. Very professional, knowledgeable, willing, and understanding to what I wanted.

I love what hey did for us, I would strongly recommend any and everyone I know looking to buy or sell there home

Very lucky to have their support throughout the process. I don't think it would have been as smooth without them because they genuinely care about the clients!

Mike Blum has been a blessing. Even checking up on me and my family after we moved in to the property. He is almost considered family at thisnpoint

Couldn't ask for a better experience working with Shannon Lutz, Michael Blum, and Latarsha Riddock”

Garry Savage Baltimore, MD

“Mike Blum was so helpful during the entire process. Since we were out of state he handled the inspections, walk through and all details on our behalf. Could not have hoped for a better representative helping us with the process. A true professional!
I cannot offer enough praise for Mike, Shannon and LaTarsha for the help they provided us from the first viewing until the actual closing. Would highly recommend them to anyone needing a first class realty team!”

Jim Millikan, Anderson, Indiana

“Shannon Miller-Lutz has amazing marketing skills that far exceed the competitions. She has a solid background on the market and helping make wise decisions. She is willing to go the extra mile including free light staging. Our condo was off the market in just two days!”

Rachel Sternberg, Columbia, Maryland

“Shannon was invaluable as a real estate agent. She guided me through the staging and showing process, explaining details as needed. She was always punctual, professional, and made the process of listing and selling my home a little less stressful.

Shannon's knowledge of the selling process is in depth. She provided hard copies of the sales fliers for the home, and the photographer captured the charm of my house beautifully with many color photos and video. She explained the marketing plan, incorporating fliers to distribute, multiple listings on realtor websites (Realtor.com, Zillow.com, etc), as well as on the Keller Williams Facebook site. She led me through every step of the selling process, and we had an interested buyer the very first weekend we listed the property!

Thank you, Shannon!

Steve”

Steve Sawicki, Baltimore

“Once Shannon Miller-Lutz took over the sale of my house, it was just amazing the difference in showings and request to hear more about the house. The online advertising and other print advertising were my favorite aspects of the sale. The handout she gave to prospective owners was fantastic with the sellers views of the neighborhood, etc. The photos were also very great.

No matter what time of day or what day, I could always reach Shannon Miller-Lutz. She always had encouraging thoughts on items that I thought were or could be potential problems. Friendly is a great way to describe Shannon Miller-Lutz. Very respectful of my opinion and very professional in giving her opinion. She was very polite, upbeat and accessible. She was a joy to work with.

My overall sales experience with Shannon Miller-Lutz and Keller Williams was outstanding. I had dealt with a different realtor for over a year with NO success at all. Within one week, Shannon had my house sold and it only took about 45 days to get it closed.”

Sally Bossert, Martinsburg, West Virginia

“I am glad that we chose Shannon for our realty needs! She was referred to me by someone that I work with and they had told me that she was amazing.. Understatement! She is like the real estate friend that we all wish we had! She treats you like you are a friend, stays honest and tells you exactly what you need to hear.. Not what you want to hear necessarily! Thanks for Shannon Miller-Lutz and her team, we were able to close on time! I would recommend her to everyone!! 🙂 simply amazing!! She puts her personality into her work and delivers top notch customer service. I will miss the team now that we have closed, but hope to keep in contact!!”

Christina and Eric, Gambrills, MD

“Shannon and team worked so hard, and at unconventional hours of the day, even, to get our offer accepted by using her deep knowledge and expertise to help us strategize the best offer approach in a competitive market!”

Courtney, Ijamsville, MD

“Shannon is very knowledgeable, professional, and hard working. She always knows what to do to work through the entire process as smoothly as possible. She listens to you and respects your input. We would highly recommend working with Shannon Miller-Lutz.”

Rozanski's, Baltimore (Canton)

“We couldn't have asked for a better realtor than Shannon Miller-Lutz. Shannon came very highly recommended but still exceeded all of our expectations. Shannon is extremely knowledgeable about every aspect of the home buying process and committed to providing the best to her clients. We appreciated her responsiveness, organization, and attention to detail. If we ever look to buy another house Shannon is our first and only call.”

Lauren and Kevin Bordlemay

“Shannon went above and beyond for my husband and I. Whether it was writing contract proposals late at night, or spending hours with us looking at houses, she never hesitated to do what it took to get us our dream home. If you're looking for help with buying or selling a home, you won't get a better champion than Shannon.”

Erika & Josh, Eldersburg MD

“Shannon was wonderful to work with and answered all of our questions as they arose. We would definitely work with Shannon again.”

Frank Wilhelm,Fallston,Md

“Shannon is an amazing realtor and we had the most professional and personable experience working with her. We first bought a house where Shannon walked us through the process step by step. She was knowledgeable, excited, and very helpful in helping us win a bidding war without breaking our budget. Shannon and her team then helped us sell our previous house. From the start, Shannon went at selling this house with great enthusiasm. We had already moved and had two mortgages so we were very interested in selling fast. Even with the need to sell fast, Shannon helped us get full asking price and a great couple who loves the house as much as we did. Shannon was very good at keeping us in the loop of what was happening, of following up with people who had seen the house and providing feedback to us, to giving us a list of items to fix around the house that would make it more appealing to potential buyers, and to answering all of my MANY communications throughout the process. Shannon isn't just a realtor, she becomes a part of your family. She is not pushy and really wants to help people find a perfect house that fits their needs and budget. I HIGHLY recommend using Shannon and her team to sell or buy a house.

Interpersonal skills is an area where Shannon excels. She knew how much I loved the house that we sold and how sad I was to leave. I told her the most important thing to me was to find someone that would buy the house and see how special it was. Shannon did just that and got us full asking price. On closing day, my husband and I were out of town and had signed paperwork instead. Shannon explained to the buyers how much I loved the house and some of the stories I had told her about the house. They were all crying when she was done. Shannon also excels at communication. I am completely type A and had never bought/sold a house before so I had a lot of questions. They were all answered fast and with great information.

Shannon's team is great. Many people helped us along the way and they all went the extra step to help us.”

Sarah Lewis, Kingsville

“Shannon is wonderful to work with and helped us through all the steps of finding our new home. She is very knowledgeable, really listened to what we wanted and quickly found an assortment of appropriate homes for us to consider. She is energetic, hard working and was available any time we needed her. This was our first move in thirty years and she helped make the whole process easier and less stressful. I would definitely recommend her to anyone looking to buy or sell a home.”

Kate Coleman, Columbia, MD

“Shannon and her team provided an excellent experience for us as we search and found a new home. We were very impressed with the personal touches and friendliness that Shannon and her team provided. With each disappointment of losing a offer, Shannon's positivity and knowledge helped bolster our spirits until we found that perfect house. We would recommend to anyone who needs that secure feeling that someone is on your side and will find the best place for you and your family to call Shannon Miller-Lutz.”

Dory Cunningham, Laytonsville

“Her slogan says it all “The right fit for your real estate needs”.”

M. Gough

“Shannon Miller-Lutz is a true professional. She makes sure she covers all the bases and really focuses on what is important to you in a home. She does the diligence to find and show properties, and always in a very timely manner. She communicated quickly and efficiently and if she was ever unavailable, she has a great support staff to help out. A great negotiator and very personable as well. She even follows up to make sure that everthing is good after you move into your new home. Shannon was a pleasure to work with and I highly recommend her and Keller Williams to anyone who is house hunting.”

Jason, Mount Airy

“I very much liked that Shannon was direct even blunt in her assessment of our sale and purchase. When she disagreed with our opinions she offered advice and reassured our conviction. I felt very comfortable in her opinion, experience and handling of our relationship.”

Scot Reinmann, Jessup Md

“Shannon worked quickly getting us in to see the house and arranged for us to visit multiple times. The process ran very smooth from start to sale.

Shannon is a professional and hard working realtor who is very personable and fun to work with.”

sarah lewis

“Shannon is very professional. Her knowledge and experience are one of a kind! I have already recommended her to friends and family. She goes above and beyond, works long hours, responds promptly and I feel very fortunate to have the chance to work with such an amazing agent for purchasing a home as a first time home buyer. Her assistant Elysha was also extremely helpful. I have already recommended Shannon Miller-Lutz to friends and family.”

Meghan McMahon

“This lady deserves an extra star next to her name. Simply fabulous. She is a BEAST!”

Erin T., Maryland

“Our experience with Shannon Miller-Lutz was excellent from beginning to end! Shannon and her team are extremely organized and efficient. Shannon was very easy to work with and did everything thing she said she would do, on time and correctly. We sold our house, for the price and in the time frame, that she originally suggested we would. She also helped us to purchase a new home through untraditional means, which was time consuming and complicated, but she was there every step of the way. Communication was excellent, always returning phone calls, emails and texts very quickly, usually within the same hour. I would highly recommend Shannon to anyone who wants an agent who is extremely reliable, competent and truly cares about her clients.”

Pete S., Manchester Md

“Shannon Miller-Lutz is a true professional with a warm and friendly personality. Shannon takes the time to listen to your needs and goals, then formulates a plan to meet them. We will be using Shannon again in the near future!”

Brad & Erin Rozanski, Baltimore MD

“Shannon was wonderful as she helped me buy my first home. She was available whenever I had questions or concerns about the process, and she was extremely patient throughout the entire process. As we toured houses, Shannon was very knowledgeable and honest. I am so happy with my house and am so glad that Shannon was on my team!”

Meg Wexler, Baltimore MD

“Shannon Miller-Lutz helped me buy my first home, and I couldn't have asked for a better first time home buying experience! Shannon was extremely knowledgeable and provided information to help empower me to make my own decisions. She set expectations up front about how she operates and her communication style. I really appreciated her responsiveness and that she let me control how often we needed to check in. I would absolutely recommend Shannon to others.”

Melanie, Columbia, MD

“We were moving from another state and did not know too much about the area. We heard fabulous things about Shannon from a friend. Shannon listened carefully to our needs to help us select the perfect location. Shannon was also always there to talk if we had questions...sometimes it felt like we were her only client even though we knew she had so many! Additionally, all of Shannon's service providers were top-notch and we really grew to trust her more as we realized this. It's hard to find that type of service these days. We will be recommending her to friends and family, without a doubt!”

Sara, Linthicum Heights, MD

“You should probably just get rid of your agent now and work with Shannon Miller-Lutz.”

Abby - Woodbine, MD

“Shannon is a very helpful and conscientious! When you ask her to show you what's the best place to live in,she places her self in your shoe and critically tells you the reason why it's a good house to live in! I love her organizational skills and her ideas which helps us with our decision making in choosing the house. To top it all of, she's one of the best realtor agents I have worked with!”

Alma Estavillo, Beltsville,Md

“Shannon Miller-Lutz helped us buy our first home. She was recommended by a friend, whom Shannon had helped purchase their home. When we first met with Shannon, we knew that she would be with us for the whole homebuying process. She was very attentive to our wants and needs for a home, and we were all so happy once we found our house. She was very patient with us during the negotiations process, and was key in our being able to get what we wanted. Shannon always followed up with us, and made sure that we felt comfortable in all of our decisions. I would highly recommend Shannon to anyone, and we look forward to doing so in the future!”

Bryan, Eldersburg

“Shannon was great we called her on a recommendation and she was able to let us look a the house we had found and when that one fell through. She got with us for our want list and we looked at several more houses and found the one we bought she was always there on top and her Mortgage Co referral worked out great.”

Odenton MD

“As always, Shannon's professionalism and attention to detail was exemplary. Whenever I had a question regarding the process or items that needed to be taken care of, she was always on top of it with timely answers and solutions. It was a no brainer using Shannon for our house purchase since we have dealt with her before and know that she takes care of her client's needs every step of the way.”

J. Jacques, Maryland